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Privacy Notices & Cookie Policy

Oxford Royale Academy takes the privacy and information security of customers, students and other parties extremely seriously.

Below, you will find our current privacy notices, which explain (amongst other things) the information we collect from you, how we do that and what we do with it, when you enquire about or register yourself or another student for one of our courses.

Notice for parents, legal guardians, customers and students: Privacy Notice

Cookie Policy

This policy sets out the basis on which information about a visitor (“You/Your”) to our website (“Our Site”) may be stored in the form of a cookie. This policy applies to all users of, and visitors to, Our Site.

Our Site is a site operated by Oxford Programs Limited (Oxford Royale Summer Schools), a company incorporated in England and Wales (company number 6045196) and whose registered address is 264 Banbury Road, Oxford, OX2 7DY (“We/Our/Us”).

We are required by law to provide you with information about the purposes for which our cookies are stored and accessed and to obtain your consent to use cookies.

Your consent will be obtained by you positively indicating your acceptance of our terms and conditions when you register for a service and / or by you clicking the relevant button confirming that you understand and agree to the use of cookies.

Information about our use of cookies

Our Website uses ‘cookies’ to distinguish you from other users of our website.

This helps us to provide you with a good experience when you browse our website and also allows us to improve our service. On revisiting our website, we will therefore be able to obtain information about your previous visits and about your computer including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

  • Estimate our audience size and usage pattern.
  • Store information about your preferences, and so allow us to customise our site according to your individual interests.
  • Speed up your searches and to recognise you when you return to our site.
  • Generally provide a more convenient browsing experience for you.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers may also use cookies, over which we have no control.

A cookie is a small amount of data or parcels of text that is sent to your browser from a web server and stored on your computer’s hard drive if you agree. Generally, such a ‘cookie’ being a file in your web browser will enable the Website to recognise your computer when you visit the site.

These cookies contain information about you and your preferences. Generally, we use cookies to record session information such as how you reached our site; which pages you view on our site; your user journey through the site; your user status within the alumni hub / ora portal (if you have a login with us).

You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

It is not advisable to use cookies if other people share your computer. You should clear ‘cookies’ stored by the web browser when using another person’s computer to avoid your e-mail address or other details being displayed in the login field to a subsequent user of our Website.

You can accept all cookies, reject all cookies, or modify your browser to alert you of any new cookies. To clear the stored cookies, you can normally go to the Tools dropdown menu at the top of the browser window.

Certain parts of the Website may not function without technical problems if you have ‘disabled’ the cookies file in your browser.

The use of cookies enables the Website to complete in our login fields with the user’s details including email addresses following registration and effectively speed up the login to the Website by users. It is used by the Website to help collect information, such as how many people visit and return to the Website, what services are subscribed for or accessed, and to ensure the proper functioning of certain parts of the Website

You can discover independent information about cookies by researching the Internet or carrying out online searches.

The following cookies are set automatically when you visit the website:

Cookies set by or via

Cookie Name Expiration Description/Usage
_ga 2 years Set by Google Analytics – used to distinguish unique users by assigning a randomly-generated identifier.
_gid 1 day Set by Google Analytics – counts and tracks page views.
_gat_gtag_XX_XXXXXX_X 1 minute Part of Google Analytics – used to limit requests (throttle request rate).
_gads 1 year Part of Google’s DoubleClick for Publishers service – used to show relevant advertisements on certain pages of our website.
test_cookie 15 minutes Used by Google’s DoubleClick service – determines whether or not a visitor’s browser supports cookies.
_gcl_au 3 months Used by Google AdSense – tracks the effectiveness and efficiency of different advertisements.
_fbp 3 months Used by Facebook – enables the display of relevant advertisements to website visitors and others via Facebook and associated platforms.
__zlcmid Persistent Used by Zendesk Chat (formerly known as Zopim) – assigns a unique identifier to users, enabling personalisation and memory within our live chat feature.
AWSALBCORS 7 days Managed by Amazon Web Services – used for load balancing specifically in relation to our Live Chat/Support widget.
IDE 13 months Set by Google’s DoubleClick service – delivers information about how visitors use websites, and any advertising they may have seen before visiting the website.

Oxford Royale Portal and Alumni Hub Cookies

Cookies related to the ORA Portal and Alumni Hub enable students to most efficiently manage their account.

Cookie Name Expiration Description/Usage
SeenChoosePortal 1 day In the portal, records if you’ve seen the choose portal screen today so that it doesn’t prompt you again to visit the Alumni Hub.
PolicyAgreement Session Cookie In the portal, records that you’ve seen the policy agreement page so as to try and prevent infinite loops (the T&Cs notification).
isAlumnus 1 day Stored in the Alumni Hub as a performance improvement to indicate the user is in fact an Alumnus.
ShowDiscount 1 day Stored in the Alumni Hub as a performance improvement to indicate whether the user should be able to see discounts.
AlumniDiscount 1 year Created in the Alumni Hub but used during checkout to see if the customer has seen the discount page in the Alumni Hub.
SeenSplash 1 day stored in the Alumni Hub so that the splash screen is skipped for future visits by the Alumnus.
__RequestVerificationToken Session Used throughout Identity, Portal and Alumni to prevent CSRF attacks.
ARRAffinity Session Used throughout all applications to ensure that all requests from a single user go to the same host in Azure.
.PolyId Session Used by the Identity Server to keep you logged in.
.PolyRelyingParty-ora-portal Session Used by the Portal to keep you logged in.
PolyRelyingPar-ty-ora-alumni Session Used by the Alumni Hub to keep you logged in.
ASP.NET_SessionId Session used by Asp.Net to remember the “Session” across requests.