Oxford Royale Academy takes the privacy and information security of customers, students and other parties extremely seriously.
Below, you will find our current privacy notices, which explain (amongst other things) the information we collect from you, how we do that and what we do with it, when you enquire about or register yourself or another student for one of our courses.
Notice for parents, legal guardians, customers and students: Privacy Notice
For students aged under 13 years: Data Fact Sheet – ‘What is Data?’
This policy sets out the basis on which information about a visitor (“You/Your”) to our website oxford-royale.com (“Our Site”) may be stored in the form of a cookie. This policy applies to all users of, and visitors to, Our Site.
Our Site is a site operated by Oxford Programs Limited (Oxford Royale Summer Schools), a company incorporated in England and Wales (company number 6045196) and whose registered address is 264 Banbury Road, Oxford, OX2 7DY (“We/Our/Us”).
Our Website uses ‘cookies’ to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website and also allows us to improve our service. On revisiting our website, we will therefore be able to obtain information about your previous visits and about your computer including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
A cookie is a small amount of data or parcels of text that is sent to your browser from a web server and stored on your computer’s hard drive if you agree. Generally, such a ‘cookie’ being a file in your web browser will enable the Website to recognise your computer when you visit the site.
You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
You can accept all cookies, reject all cookies, or modify your browser to alert you of any new cookies. To clear the stored cookies, you can normally go to the Tools dropdown menu at the top of the browser window.
Certain parts of the Website may not function without technical problems if you have ‘disabled’ the cookies file in your browser.
You can discover independent information about cookies by researching the Internet or carrying out online searches.
The following cookies are set automatically when you visit the website:
Cookies set by or via oxford-royale.com
|_ga||2 years||Set by Google Analytics – used to distinguish unique users by assigning a randomly-generated identifier|
|_gid||1 day||Set by Google Analytics – counts and tracks page views|
|_gat_gtag_XX_XXXXXX_X||1 minute||Part of Google Analytics – used to limit requests (throttle request rate).|
|_gads||1 year||Part of Google’s DoubleClick for Publishers service – used to show relevant advertisements on certain pages of our website.|
|test_cookie||15 minutes||Used by Google’s DoubleClick service – determines whether or not a visitor’s browser supports cookies.|
|_gcl_au||3 months||Used by Google AdSense – tracks the effectiveness and efficiency of different advertisements.|
|_fbp||3 months||Used by Facebook – enables the display of relevant advertisements to website visitors and others via Facebook and associated platforms.|
|__zlcmid||Persistent||Used by Zendesk Chat (formerly known as Zopim) – assigns a unique identifier to users, enabling personalisation and memory within our live chat feature.|
|AWSALBCORS||7 days||Managed by Amazon Web Services – used for load balancing specifically in relation to our Live Chat/Support widget.|
|IDE||13 months||Set by Google’s DoubleClick service – delivers information about how visitors use websites, and any advertising they may have seen before visiting the website.|
Oxford Royale Portal and Alumni Hub Cookies
Cookies related to the ORA Portal and Alumni Hub enable students to most efficiently manage their account.
|SeenChoosePortal||1 day||in the portal, records if you’ve seen the choose portal screen today so that it doesn’t prompt you again to visit the Alumni Hub.|
|PolicyAgreement||Session Cookie||in the portal, records that you’ve seen the policy agreement page so as to try and prevent infinite loops (the T&Cs notification).|
|isAlumnus||1 day||stored in the Alumni Hub as a performance improvement to indicate the user is in fact an Alumnus.|
|ShowDiscount||1 day||stored in the Alumni Hub as a performance improvement to indicate whether the user should be able to see discounts.|
|AlumniDiscount||1 year||created in the Alumni Hub but used during checkout to see if the customer has seen the discount page in the Alumni Hub.|
|SeenSplash||1 day||stored in the Alumni Hub so that the splash screen is skipped for future visits by the Alumnus.|
|__RequestVerificationToken||Session||used throughout Identity, Portal and Alumni to prevent CSRF attacks.|
|ARRAffinity||Session||used throughout all applications to ensure that all requests from a single user go to the same host in Azure|
|.PolyId||Session||used by the Identity Server to keep you logged in.|
|.PolyRelyingParty-ora-portal||Session||Used by the Portal to keep you logged in|
|PolyRelyingPar-ty-ora-alumni||Session||Used by the Alumni Hub to keep you logged in|
|ASP.NET_SessionId||Session||used by Asp.Net to remember the “Session” across requests|