Over 15 years of delivering world-class summer programmes, we have established robust processes and structures to ensure all of our over 25,000 students have been well looked after during their stay with ORA. From our Counsellors to our head office staff, support structures are in place 24/7 which students and parents can call upon for any need. With numerous awards and accreditations for our commitment to excellence, and with course insurance included as standard, you can book an ORA programme in the confidence that student safety is at the heart of everything that we do.
For Summer 2020 we are delighted to announce that all of our students will be covered by our insurance policy. We understand that parents want to know their loved ones are safe and covered for any eventuality to occur, therefore to help make you and our students feel safe and secure we decided to organise this policy. We ask you to take a look at the policy in full – please click here to access the document – and do contact us if you require further information on course insurance.
We pride ourselves on the exceptional levels of pastoral care we provide to our students.
The safety culture at ORA is implemented through a secure staff structure, allowing for a careful and robust means of monitoring all our students through procedures which are attentively followed by all members of the organisation.
If you want to find out more about the team members on campus, please click here.
Our commitment to the health and safety of our students and staff has been recognised through numerous awards and accreditations.
We are proud to be accredited by the British Accreditation Council (BAC), the leading mark of educational quality; City & Guilds, a globally recognised benchmark of the highest credible, quality bespoke programmes; and the British Council for the highest quality teaching of English language courses.
In 2019, for the second year in a row, we were awarded the prestigious RoSPA Bronze Award for our health and safety practices. RoSPA has been running for almost 100 years, making vital changes in legislation surrounding accident prevention. We are delighted by the continuing recognition of the extensive lengths we go to in ensuring all our students, teachers, and staff enjoy a safe time while they are with us.
Our Campus Staff are integral to the day-to-day running of our courses and a key part of the success of our students throughout their summer with ORA. We select only the best applicants to join the team through a challenging selection process. Following this, the successful applicants complete compulsory training so they are prepared for any potential situation on campus.
Our Admissions Team, based in our head office at Yarnton Manor, provide a premium experience to every student and parent throughout their time with us, from the first enquiry to the lifelong membership of our alumni community. In recognition of our outstanding customer satisfaction, ORA is thrilled to have won the Gold Award at the British Youth Travel Awards in November 2019.
Each campus has members of residential staff who live in the college.
We have received several of the most prestigious awards in the education sector.