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Safeguarding & Welfare

Safeguarding & Welfare

We recognise that student safety and wellbeing is fundamental for student success.

A proactive approach to ensuring our students are safe and happy

Over 15 years of delivering world-class summer programmes, we have established robust processes and structures to ensure all of our over 25,000 students have been well looked after during their stay with ORA. From our Counsellors to our head office staff, support structures are in place 24/7 which students and parents can call upon for any need. With numerous awards and accreditations for our commitment to excellence, and with course insurance included as standard, you can book an ORA programme in the confidence that student safety is at the heart of everything that we do.

teacher speaking to student

Exceptional safety & pastoral care

We pride ourselves on the exceptional levels of pastoral care we provide to our students.

The safety culture at ORA is implemented through a secure staff structure, allowing for a careful and robust means of monitoring all our students through procedures which are attentively followed by all members of the organisation.

If you want to find out more about the team members on campus, please click here.

ora student girls smiling

Triple-accredited courses

Our commitment to the health and safety of our students and staff has been recognised through numerous awards and accreditations.

We are proud to be accredited by the British Accreditation Council (BAC), the leading mark of educational quality; City & Guilds, a globally recognised benchmark of the highest credible, quality bespoke programmes; and the British Council for the highest quality teaching of English language courses.

Teacher speaking to class in the mind gym workshop

Commitment to health & safety

In 2019, for the second year in a row, we were awarded the prestigious RoSPA Bronze Award for our health and safety practices. RoSPA has been running for almost 100 years, making vital changes in legislation surrounding accident prevention. We are delighted by the continuing recognition of the extensive lengths we go to in ensuring all our students, teachers, and staff enjoy a safe time while they are with us.

Students walking across London Bridge

Friendly & diligent campus teams

Our Campus Staff are integral to the day-to-day running of our courses and a key part of the success of our students throughout their summer with ORA. We select only the best applicants to join the team through a challenging selection process. Following this, the successful applicants complete compulsory training so they are prepared for any potential situation on campus.

Students at London Summer School

World-class customer service

Our Admissions Team, based in our head office at Yarnton Manor, provide a premium experience to every student and parent throughout their time with us, from the first enquiry to the lifelong membership of our alumni community. In recognition of our outstanding customer satisfaction, ORA is thrilled to have won the Gold Award at the British Youth Travel Awards in November 2019.

Welfare and safety is at the core of ORA - read more

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